Crisp - How do I link my account?

Overview

To authenticate with Crisp, you need:

1. Token Identifier - The identifier part of your Crisp token keypair that authenticates your requests.
2. Token Key - The key part of your Crisp token keypair that authenticates your requests.

This guide will walk you through generating your token keypair in the Crisp Marketplace.

Prerequisites:

• You must have a Crisp account.
• You need access to the Crisp Marketplace (this account is different from your main Crisp account).

Instructions:

Step 1: Generating Your Token Keypair

1. Go to the Crisp Marketplace and sign in or create an account.
2. Once logged in, go to Plugins and click on the New Plugin button.

3. Give your plugin a name and description, then click Create Plugin.

4. On the plugin page, go to the Tokens tab and scroll down to Production.
5. Click on Ask a production token, pick the scopes you require for your integration, and provide a justification.

6. Click on Request production token.
7. Wait for your submission to get approved (this can take a few minutes).
8. Once accepted, come back to the Tokens tab and copy your Production Token Identifier and Token Key.

9. Finally, install the plugin on all websites you need to use it for (using the private install link, provided in the Settings section under Access).

Step 2: Enter credentials in the Connect UI

Once you have your Token Keypair:

1. Open the form where you need to authenticate with Crisp.
2. Enter your Token Identifier and Token Key in their designated fields.
3. Submit the form, and you should be successfully authenticated.

You are now connected to Crisp.